Shipping & Delivery

Shipping & Delivery:
At Dayuan, our aim is to process and dispatch all orders with efficiency. Once your order is received and payment is confirmed, we typically process and prepare it for shipping within 2 business days.

Shipping Cost and Delivery Time:
The shipping cost and estimated delivery time are dependent on your selected method of delivery and your shipping address. Our standard delivery time, on average, spans 5 business days. Do note that these times may vary based on factors such as location and chosen shipping option.

Stay in the Loop with Tracking:
Upon shipping your order, you will receive a shipping confirmation email equipped with a tracking number. This tracking number empowers you to monitor the real-time status and location of your package as it makes its journey to you.

Global Reach with International Shipping:
We extend our shipping services internationally to numerous countries. It's important to note that international shipments could be subject to customs duties, taxes, or other fees enforced by the destination country. These charges are the recipient's responsibility and are not incorporated into the order total.

Contact Us:
If you have any questions regarding shipping, delivery, or any other aspect of your order, please feel free to reach out to us at:

Trade Name/Business Name: Dayuan
Phone Number: +44-2920 026320
Email: ted@dayuan.io
Physical Address: Dayuan Limited, York Eco Business Centre, Office 12, York YO30 4AG, United Kingdom